Bias Awareness

(Group Discounts Available – Contact Us For Pricing)

Every human has bias based on our beliefs, culture, and environment.  In business, bias awareness is essential to preventing fair lending issues based on our unconscious bias.

Bias Awareness assists the student by educating them on bias, how to detect it in their business practices and how to correct any patterns of bias that may be problematic by:

• Introducing the types of Bias
• Assisting the Student in Detecting Their Bias
• Illustrating Examples of Bias
• Offering Tips for Creating a Non-Bias Business Environment

Course is Appropriate For:  All financial services sales staff and any support staff that speak with the consumer, and all Underwriting Staff.

Approximate Length:  45 Minutes-Testing Included