Mystery Shopping 101-What Every Mortgage Lender Needs to Know! September 13, 2016 By Tammy Butler, Master CMB
Mystery Shopping 101- “Scoping” Methods of Mystery Shopping, or “Why Did They Pick Us?” September 13, 2016 By Tammy Butler, Master CMB
Incremental Fair Lending-Quick Hit #10-Building Your Company Story! July 27, 2016 By Tammy Butler, Master CMB
Fair Lending Incremental Progress-Quick Hit Tip #9-Gemba Walk July 18, 2016 By Tammy Butler, Master CMB
Incremental Fair Lending Progress-Quick Hit Tip #8-Borrower Decisions July 15, 2016 By Tammy Butler, Master CMB
Incremental Fair Lending Review-Quick Hit #7-Second Reviews July 13, 2016 By Tammy Butler, Master CMB
Incremental Fair Lending Progress-Quick Hit #6-Prepare for Mystery Shoppers! July 11, 2016 By Tammy Butler, Master CMB
Incremental Fair Lending Progress-Quick Hit #5-Stop Leaking Revenue! July 8, 2016 By Tammy Butler, Master CMB
